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Dr Scott Hollier - Digital Access Specialist Posts

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Welcome to the home of Dr Scott Hollier, Digital Access Specialist

Get Scott’s professional and personal perspective on how to make your digital content accessible.

Dr Scott Hollier

The recent changes to guidance on international and Australian accessibility requirements makes it a great time to assess your organisation’s digital access credentials and maximise your support for people with disabilities.

With his collaborative, non-militant approach to consultancy, Scott can provide you with a range of workshops, auditing assessments and research endeavours to make websites, apps and documents accessible. Scott can also be booked for speaking engagements based on a variety of topics relating to disability, education, current and future technologies and his life story discussed in his book ‘Outrunning the Night: a life journey of disability, determination and joy’.

Scott’s credentials include a PhD in the field and two decades working across the corporate, government and not-for-profit sectors. Scott is also an active contributor to W3C research and has a personal understanding of digital access as a legally blind person. You can learn more about digital accessibility in the news items below.

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Microsoft adds high contrast to its new Edge web browser

Microsoft has been steadily working on the development of its new web browser to replace the version of Edge that is currently in Windows 10. While the new version is also called Edge, its underpinnings are closely related to the code used in Google Chrome and the great news is its screen reader and high contrast support are working well.

The new Edge browser has the potential to bridge the gap of current web browsers which generally either provide good screen reader support, or high contrast support, but not necessarily both. Hands-on tests of the Edge Beta indicate that it does indeed provide the benefit of lightning-fast rendering of web pages currently in Chrome, but providing compatibility with popular screen readers including NVDA, support for the built-in Narrator screen reader in Windows 10. along with high contrast themes in the operating system being applied by default to web pages once the feature is enabled.

Screenshot of 'force color profile' option in Edge Beta flag settings.

Due to the Edge browser currently being in Beta, adding the high contrast theme takes a little bit of tweaking. To try out the new Edge browser, follow these steps:

  1. Download the new Edge Browser ‘Canary channel’ version.
  2. Enter in the web address edge://flags/.
  3. A list of experimental settings will appear. In the search box on the web page, type in ‘force colour’ and press Enter.  
  4. The Force Colour Profile will appear. Change the drop-down box to say ‘Default’.
  5. Follow the prompts to restart the browser. Edge will now match the High Contrast setting enabled in Windows 10.

While there’s no date for an official release of the new Edge browser, the Beta works very well with both High Contrast theme and screen readers making it a potentially good choice for blind and low vision assistive technology users.

NOTE: At this time of writing the Edge browser is in Beta. As such, the instructions and quality of product may change.

Amazon adds Show and Tell feature to smart displays for blind users

Amazon has recently started the international rollout of its Show and Tell feature, designed to use the camera in an Echo Show smart display to help people who are blind identify everyday objects.

The feature works by using the built-in camera of the Echo Show to visually identify products. The information is then read out to the user. The feature was originally released in September to first and second-generation Echo Show devices in the USA, but anecdotal feedback suggests products in other countries can also be identified.  

To use Show and Tell, say to the Echo Show model that supports the feature  “Alexa, what am I holding?” or “Alexa, what’s in my hand?,” which will kick off verbal and audio cues that guide you to place the item you’d like to identify in front of the Echo Show’s camera.

It’s encouraging to see large companies such as Amazon continuing to find new and innovative ways to use their popular smart devices to add functionality that assists people with disability.

Finalists announced for the inaugural Australian Access Awards

Finalists have been announced for the 2019 Australian Access Awards.

The Awards, an initiative of the Centre for Accessibility, are a national celebration of organisations, designers, developers and content creators who are making efforts to implement accessibility in their digital resources.

Winners will be revealed at a ceremony in Fremantle, Western Australia on Thursday 12 December. Tickets are now available via Humanitix.

Finalists

Not-for-profit/community website of the year

Sponsored by VisAbility

Not-for-profit/community app of the year

Government website of the year

Sponsored by Web Key IT

Government app of the year

Educational website of the year      

Educational app of the year

Corporate website of the year

Corporate app of the year

Accessibility initiative of the year   

Sponsored by OZeWAI

Accessibility person/organisation of the year

The Centre for Accessibility is an industry and not-for-profit collaboration working to promote digital access. The Centre has developed a free, highly accessible online resource to promote and respond to digital access. It also offers accessibility services such as audits, DAIP reviews and disability awareness training, and has conceptualised the Australian Access Awards.

The Awards have been made possible by the generous support of the Centre’s sponsors. This includes VisAbility, Web Key IT, Cahoots, OZeWAI, Digital Gap Initiative, Centre for Inclusive Design, ACCAN and Inclusion Solutions.

Australian Access Awards 2019 Sponsors

W3C Accessibility Conformance Testing (ACT) Rules 1.0 standard released

The World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) has announced that the Accessibility Guidelines Working Group (AG WG) and the ACT Task Force have published the Accessibility Conformance Testing (ACT) Rules Format 1.0 as a “W3C Recommendation” web standard.

As stated in the Recommendation Abstract, “The Accessibility Conformance Testing (ACT) Rules Format 1.0 defines a format for writing accessibility test rules. These test rules can be used for developing automated testing tools and manual testing methodologies. It provides a common format that allows any party involved in accessibility testing to document and share their testing procedures in a robust and understandable manner. This enables transparency and harmonization of testing methods, including methods implemented by accessibility test tools.”.

The ACT Rules 1.0 focus on a structure based on Atomic rules which describe how to test a specific type of solution, and Composite rules which describe how the outcomes of multiple Atomic rules can be combined into a single outcome for each test target.

It’s great to see this guidance made available to help provide consistency in the way online content is tested for accessibility.

Domino’s Pizza accessibility case stands despite Supreme Court appeal

The ability to order pizza in the USA remains at the forefront of accessibility discussion as its Supreme Court rejected Domino’s appeal to a case regarding the accessibility of its pizza ordering app.

As posted in January, the complaint was brought forward by Guillermo Robles, a blind Domino’s customer who said that the iOS based app on the iPhone did not work effectively with the VoiceOver screen reader. As a result, he was unable to change pizza toppings, complete the order or use coupons.

The case began in 2016 with an argument based on the belief that not being able to complete an order placed Domino’s in breach of the Americans With Disabilities Act of 1990. Specifically, the Act states it is unlawful for businesses to deny individuals with disabilities access to their goods and services unless the effort involved places them under an “undue burden”.

Supreme pizza from Domino's

Supreme Pizza (Copyright © Domino’s Pizza)

While the case was initially lost, Robles was successful on appeal and Domino’s Pizza USA was required to fix its website and app. Domino’s appealed this ruling, but the Supreme Court rejected the appeal, paving the way for other claims by people with disabilities should online content not comply with accessibility standards. This ruling represents the first time a federal court of appeals has ever decided whether Title III of the ADA applies to a business’s website or mobile apps.

The accessibility issue featured in the case primarily revolves around the lack of alternative text for images, a common complaint faced by blind and vision impaired users of fast food apps due to the rapidly-changing nature of special products often resulting in alternative text being skipped over in the rush to promote items. As a result, a future Domino’s online store is now required to ensure that its website and app are compliant with web accessibility standards and compatible with VoiceOver on iOS devices.

While Domino’s Pizza USA is a separate trading entity to Domino’s Pizza Australia, the ruling is likely to spark other online food providers to take notice and update their content to more effectively support the needs of people with disabilities.