Skip to content

Dr Scott Hollier - Digital Access Specialist Posts

Featured Post

Welcome to the home of Dr Scott Hollier, Digital Access Specialist

Get Scott’s professional and personal perspective on how to make your digital content accessible.

Dr Scott Hollier

The recent changes to guidance on international and Australian accessibility requirements makes it a great time to assess your organisation’s digital access credentials and maximise your support for people with disabilities.

With his collaborative, non-militant approach to consultancy,, Scott can provide you with a range of workshops, auditing assessments and research endeavours to make websites, apps and documents accessible. Scott can also be booked for speaking engagements based on a variety of topics relating to disability, education, current and future technologies and his life story discussed in his book ‘Outrunning the Night: a life journey of disability, determination and joy’.

Scott’s credentials include a PhD in the field and two decades working across the corporate, government and not-for-profit sectors. Scott is also an active contributor to W3C research and has a personal understanding of digital access as a legally blind person. You can learn more about digital accessibility in the news items below.

Thank you for visiting!

W3C WAI improves resource translation support

The World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) has significantly improved its content so that it is much easier to locate documents such as the Web Content Accessibility Guidelines (WCAG) standard documents and associated resources in a variety of languages.

The All Translations section on the W3C website provides expandable menus based on a number of languages whereby the selection for a particular language will expand to show all current W3C WAI translations in that language.

The resource currently features categories based on the following languages:

  • Arabic
  • French
  • German
  • Greek
  • Spanish
  • Japanese
  • Dutch
  • Russian
  • Simplified Chinese

In addition, W3C WAI appears to be relaxing its strict processes relating to document translations, seeking volunteers to get involved. This will hopefully increase the number of documents supported in other languages.

While at the time of writing some language categories are placeholders such as Arabic, it is encouraging to see more effort being put into an area which has traditionally been a weak point in the provision of accessibility standards in different languages.

UWA upskills staff to support LMS digital access integration

My colleague Dr Ruchi Permvattana and I recently ran two workshops to support the University of Western Australia (UWA) in its ongoing efforts to enhance its digital access commitments.  

Chris Leighton, Dr Scott Hollier, Dr Ruchi Permvattana & Elaine Lopes standing in a row smiling

The workshops were designed to ensure that the LMS implementation and education delivery process is accessible for UWA all the way from its initial setup through to its successful delivery to students. Topics included:

  • How do people with disabilities engage with your content? This includeed a demonstration of how assistive technology users engage with content produced by UWA. There was also an opportunity to experience the content in a similar way to a blind user.
  • LMS accessibility: this topic focused on how to consider accessibility when choosing an LMS platform
  • WCAG 2.1 Level AA in-depth
  • WCAG 2.1 Level AAA: is it worth it?
  • Guidance for Unit Coordinators, staff supporting academics and administrative staff in the areas of:
    • Preparing accessible content
    • Creating teaching and learning materials
    • Delivering best practice for information resources
    • Assessing the LMS against WCAG 2.1 and automated tools

The workshops build on UWA’s commitment to digital access which has included the recent purchase of the Blackboard accessibility ‘a11y’ pack and its continued efforts to review its policies and processes to the recently released WCAG 2.1 standard.

On behalf of Ruchi and I, thank you very much to UWA for the opportunity to support your digital access needs.

WordPress accessibity: is the Gutenberg editor that bad?

A few months ago I was invited to present at the WordPress Perth meetup and it was a fantastic event: great people, interesting discussion about one of the world’s most popular open source CMS platforms (WordPress, naturally!), and pizza: a great trifecta in my opinion. However, while the IT staff and I were battling it out to get sound working on the projector, I couldn’t help but notice one word kept coming up in conversation around the room again and again – Gutenberg.  

So why has the Gutenberg Editor been such a big deal in the context of digital access, and is it really as bad as it seems? Now that I’ve had a few months of experience I thought it was a good time to share my thoughts.

WHAT IS THE WORDPRESS GUTENBERG EDITOR?

For people who aren’t familiar with WordPress, the much-loved CMS recently went through a major transition to version 5.  The centrepiece of the change was the introduction of a new content editor associated with the new version known as the Gutenberg editor. The editor was a significant transformation which moved away from the multilayered icon editor that WordPress users were accustomed to and instead provide a more dynamic, bubble-tile system with drag-and-drop functionality to make it easier, in theory, for users to interact with modern content. There’s a good tutorial on YouTube to introduce people to the new editor.

However, in terms of accessibity, its introduction was met with a scathing reception.

WHAT HAPPENED TO ACCESSIBILITY?

In the second half of 2018, people using the pre-release of the Gutenberg Editor started to notice that the usual processes in the WordPress development cycle were not being applied to accessibility. While it’s sadly not unusual for new products to consider accessibility as an afterthought, this was far from the case for WordPress which is often touted as the most accessible CMS around and one I personally use. As such, there were a lot of people raising a lot of concern as to why the accessibility issues were being largely ignored in the rush for an end-of-year release.

Realising that little was being done to address the concerns, in October 2018 Rian Rietveld resigned as the head of the WordPress accessibility team with a detailed discussion on what the issues were and how the lack of attention was breaking WordPress’s remarkable accessibility credentials. As a result, the GitHub issues continued to pile up as the launch grew closer  This led to much venting on social media, especially when it was confirmed that the accessibility audit would be postponed.

The issues that were highlighted at the time were many, but to pick out a few themes there was a huge issue relating to keyboard accessibility, several core functionalities were broken such as the date picker, the nature of the bubble list of tiles mean that the options kept moving, meaning that people with cognitive disabilities and screen magnifier users to have difficulties locating them, and critical functionality like the block button would be on the side for some things and disappear to the top-left of screen for others. This made for a difficult experience to an audience accustomed to WordPress being a standout for its accessibility support.

IS IT REALLY THAT BAD?

Fast forward a few months and with WordPress 5.1 now rolled out and a new accessibility team at the helm, is it as bad as it was in 2018? To explain how it is from my perspective,  I’ve recorded a video of Gutenberg in action based on the publishing of a news item on my own WordPress website using my assistive technologies of a screen magnifier, a screen reader and a high contrast colour theme.

 In my experience there’s still challenges, especially with the block button moving and the tiles shuffling around, but broadly speaking I’ve found over time there’s a lot I like about Gutenberg. One of the best features is that when I’m creating articles in Word and there’s extra spacing, Gutenberg editor does a great job in formatting my text and getting rid of extra spaces and line breaks. This saves me a lot of time hunting around for empty spaces that I used to do in my old editor.

Another feature I like is that the block button – when I can locate it – does have a lot of useful features in a relatively small area. I wish there was a way I could set the feature so they won’t move, and perhaps you can, but over time I’ve got used to the interface and finding I’m actually able to speed up my posts. Another point of praise is that everything can be viewed perfectly in my high contrast colour scheme, and I can’t praise this work enough. In many CMS editors I end up in a situation where the buttons have black text which means in my colour scheme it becomes black-on-black and disappears. This is not a problem in WordPress and for that I’m very thankful.

However, I still find the new editor frustrating in many ways. The biggest one is trying to figure out how to get an image uploaded without drag-and-drop which is tricky. I understand where the option is and the process, but it is cumbersome compared to the old ‘add media’ button that was always in the editor. The other thing I find a little frustrating is that it now takes several steps to select a heading level. Instead of just going to the drop-down menu and choosing my heading level, I now have to first select the tiles button, choose Headings, then choose the level. Again, there may be an easy way to get around this, but when it takes three steps to do something that used to take one, it seems like a backward step. That said, I’ve noticed that a lot of the other accessibility issues are being addressed and I’d certainly like to express my thanks to the WordPress accessibility community for working through the GitHub issues.

To conclude, I don’t think WordPress Gutenberg is quite there yet, but I still consider it the best of the bunch if you’re looking for an accessible CMS. With practice, I’ve been able to overcome a number of the initial issues. With clear evidence that the accessibility issues are being taken a bit more seriously now I’m confident it’ll continue to be a dominant force as an accessible CMS platform. Just one final comment before signing off to the WordPress developers: if you’re rushing to release a product, and the digital access community are strongly encouraging you to address issues beforehand, please address them – the importance of WordPress in accessibility is huge and it’s my hope it remains that way.  

Building in or bolting on? ITEE Engineers Australia presentation slides now available

Earlier in the week it was a great privilege to be the Information, Telecommunications, and Electronics Engineering (ITEE) College of Engineers Australia featured evening speaker.  

Dr Scott Hollier presenting

My topic, titled Emerging technologies and digital access: building in or bolting on? focused on how there has been a significant improvement in the provision of assistive technologies being built into our everyday devices. As a result, people with disability have found it easier to engage with the web and apps. While the accessibility of web content can remain a challenge, current web and ISO standards are well placed to provide guidance on the issues. Yet as emerging technologies continue to change our way of doing things such as IoT, driverless cars and Virtual Reality, will the trend of including access continue or will the support of people with disability become more of an afterthought as new products emerge? My presentation explored the journey of digital access to date and highlighted the technologies and possible initiatives that are likely to shape the future of inclusivity.

Many thanks to Claudia for the invitation to present, the pizza afterwards and to everyone that took the time to come along. If you were unable to make it or would like to catch up on the presentation contents, the slides are now available for download.